Soma

Customers consistently praise Soma for its exceptional service and friendly staff, often highlighting the personalized attention they receive during fittings. Many shoppers, like Will Griffin, share heartwarming experiences of finding the right bra size, which significantly boosts comfort and confidence. The store's atmosphere is generally described as welcoming, with reviewers appreciating the helpfulness and patience of the employees. For instance, patrons like Judy Knecht celebrate the staff's beautiful personalities and willingness to assist.

However, a few customers have expressed concerns regarding their experiences. Instances of less-than-ideal interactions with certain staff members have left some feeling overlooked or dismissed. Reviews from Lana Williams and Rey C highlight moments where customers felt ignored or met with abrasive attitudes during their visits. These experiences contrast sharply with the generally positive sentiment surrounding the store.

Despite these isolated incidents, many customers remain loyal to Soma. They appreciate not only the quality of products but also the potential for great deals, especially during sales events. Overall, Soma is recognized as a place where shoppers can find both stylish items and supportive customer service, making it a popular choice for many seeking lingerie and loungewear.