Spencer's

Customers have mixed feelings about their experiences at Spencer's, with an overall average rating of 3.0 stars. Many appreciate the store's eclectic variety of alternative clothing and accessories, with some shoppers praising the nostalgic feel reminiscent of their youth. Enthusiastic reviews highlight the fun atmosphere and diverse product selection, often mentioning helpful staff members who enhance the shopping experience.

However, several customers have reported significant concerns regarding customer service and management. Instances of unkind interactions and perceived racial profiling have been mentioned, leading to dissatisfaction among some patrons. Issues like long wait times and poor communication during order pickups were frequently cited as areas needing improvement. Additionally, some customers expressed discomfort with the store's evolving adult-themed offerings, suggesting a need for clarity in what to expect upon entering.

Despite these challenges, loyal customers continue to visit for the unique items and vibrant environment that Spencer's offers. With a mix of positive and negative feedback, it’s clear that while many enjoy their shopping experience, there is a shared hope for better service and a more welcoming atmosphere in the future.