T-shirt store located in Tucson, Arizona. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have shared a diverse range of experiences at Spencer's, reflecting both positive highlights and some areas for improvement. Many shoppers rave about the unique selection of merchandise, particularly in horror and metal-themed items, with several praising the vibrant array of t-shirts, wallets, and dream catchers. Positive testimonials emphasize the friendliness and helpfulness of certain staff members, creating a welcoming atmosphere that encourages repeat visits.
However, some customers voiced concerns regarding customer service consistency. A few reported feelings of discomfort due to perceived surveillance from staff or lack of engagement during their shopping experience. Additionally, issues surrounding sizing discrepancies and the absence of fitting rooms were noted as sources of frustration. While some found the store's return policy challenging, others appreciated its eclectic offerings and nostalgic charm.
Overall, Spencer's has captivated many with its quirky products and friendly service at its Tucson Mall location, drawing customers back for unique finds despite occasional criticisms. As they work on enhancing customer interactions and addressing product concerns, this store continues to foster a loyal following among fans of alternative culture.