T-shirt store located in Arcadia, California. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers express a varied range of experiences at Spencer's, reflecting both the fun atmosphere and some challenges with service. Many patrons appreciate the store's unique selection of novelty and anime items, often highlighting it as a go-to destination for gifts. Positive reviews frequently mention friendly staff and a clean, organized shopping environment that enhances the overall experience. Customers like Luna Autumn and Andrea Ramirez Ledesma describe their visits as enjoyable, noting that they always find something new and exciting.
However, several reviewers have raised concerns regarding customer service, specifically citing instances of unhelpful or rude staff members. Comments about a lack of support from employees have been echoed, leading some to feel uncomfortable during their visits. While these negative experiences have impacted a few customers' perceptions significantly, others maintain that the majority of staff are pleasant and eager to assist.
Overall, Spencer's offers an engaging shopping environment with a quirky selection that many enjoy; however, there is room for improvement in customer service to ensure every visitor leaves with a positive impression.