Lingerie store located in Bakersfield, California. Specializing in: Lingerie store, Clothing store, Fashion accessories store, Jewelry store, T-shirt store, Novelty store.
What do customers say?
Customers at Spencer's offer a mix of experiences, highlighting both the vibrant atmosphere and the challenges that occasionally arise. Many patrons rave about the friendly and helpful staff, with particular praise for employees like Amber and Daniel, who have left a lasting impression through their exceptional service—even during busy times. Guests appreciate the store's unique selection of products, from quirky novelties to fun clothing, making it a go-to destination for those seeking a good laugh or a memorable gift.
However, some reviews express concerns regarding customer service inconsistencies. A few customers reported uncomfortable interactions with staff that detracted from their shopping experience. Instances of perceived rudeness and misunderstandings have been mentioned, which have understandably left some patrons feeling unwelcome.
Despite these issues, the overall sentiment remains positive, with many customers eager to return and recommend Spencer's to others. The store's fun vibe and eclectic offerings continue to attract a loyal following. As Spencer's strives to enhance its customer experience, feedback is vital in ensuring that all shoppers feel valued and respected during their visits.