T-shirt store located in Chula Vista, California. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have had varied experiences at Spencer's, with a significant number expressing dissatisfaction particularly regarding customer service. Several reviews highlight instances where groups were denied entry or treated unfairly, which has led to feelings of frustration and disappointment among potential shoppers. Many customers felt that staff members were unapproachable or dismissive, with reports of rude interactions during their visits.
However, amidst the negative feedback, there are positive sentiments about the store's product variety and overall atmosphere. Some reviewers praise Spencer's for its wide selection of unique items and gifts, noting that they often find something enjoyable to take home. A few customers mentioned pleasant experiences with friendly employees who assisted them well during their shopping trips.
Despite the challenges some have faced with staff behavior, others remain hopeful and enthusiastic about the store's potential. Customers appreciate the organization and cleanliness of the store as well as its ability to offer appealing items for various occasions. While improvements in customer service could enhance the overall experience, many still find reasons to return to Spencer's for its diverse product offerings and vibrant atmosphere.