Soma

Customers at Soma often express a mix of experiences, highlighting both exceptional service and some inconsistencies. Many shoppers rave about the knowledgeable and friendly staff, with several reviewers praising individual associates like Rosalyn, Michele, and Jessica for their personalized attention and fitting expertise. Angela, for instance, felt welcomed and well-cared for during her visit, while Alex walked away feeling beautiful after finding the perfect bras.

However, some customers have encountered challenges. A few reviews mention instances of less-than-ideal service, where associates appeared disengaged or unhelpful, leading to feelings of discomfort. Kristina's experience reflects this sentiment, as she found the atmosphere off-putting despite being a frequent visitor. Additionally, concerns regarding pricing were noted by some customers who felt that the cost has risen recently.

Despite these mixed experiences, many remain loyal to Soma for its comfortable products and the potential for great customer service when associates are attentive. With such a dedicated team and beautiful offerings, customers are hopeful that their shopping experiences will continue to improve as staff consistently deliver the warm welcome they desire.