The Stockroom / Syren Latex

Customers of The Stockroom / Syren Latex express a mixed but generally positive experience. Many appreciate the welcoming atmosphere and knowledgeable staff, often highlighting individual team members like Lilly, Meagan, and Stella for their exceptional customer service. Reviewers describe feeling comfortable and respected, with staff going above and beyond to provide guidance on products, particularly in latex care and fit. The store's variety of BDSM merchandise is frequently praised, making it a go-to destination for those seeking unique items.

However, some customers have noted concerns about transparency regarding product usage. A few reviews mention disappointment over receiving items labeled "Novelty Use Only," which were not clearly indicated on the website, leading to frustration about customer service responses. Despite these issues, the overall sentiment leans towards appreciation for the community-focused vibe of the shop.

While there are calls for improvement in communication and product clarity, many patrons have had positive experiences that encourage repeat visits. Overall, The Stockroom is celebrated for its friendly environment and extensive selection, appealing to both newcomers and seasoned enthusiasts alike.