T-shirt store located in Roseville, California. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers share a range of experiences at Spencer's, often highlighting the store’s welcoming atmosphere and diverse product selection. Many reviewers appreciate the friendly and helpful staff, noting that employees go above and beyond to assist shoppers in finding unique items, whether it’s band merchandise, lingerie, or quirky gifts. For instance, one customer expressed gratitude for a team member who helped retrieve merchandise from high shelves, showcasing the store's commitment to customer service.
However, there are some concerns regarding customer interactions with management. A few patrons reported disappointing experiences involving refunds and exchanges, particularly mentioning an encounter with a manager who displayed an unprofessional attitude. These instances appear to be isolated, as other customers report positive resolutions through corporate customer service and friendly staff at other locations.
Overall, Spencer's remains a beloved destination for those seeking unconventional items and fun shopping experiences. With its wide array of products and generally attentive staff, many customers look forward to returning time and again to discover what’s new on the shelves. Despite some hiccups in service, the store continues to be recognized for its vibrant environment and great deals that keep shoppers coming back for more.