T-shirt store located in San Diego, California. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have shared a range of experiences at Spencer’s, reflecting a mix of satisfaction and concern. Many patrons express appreciation for the store's vibrant selection and fun atmosphere. Shoppers frequently mention the helpfulness and friendliness of certain staff members, particularly when it comes to product knowledge in areas like gauges and jewelry. Positive reviews highlight enjoyable interactions with employees who made shopping a pleasant experience, encouraging customers to explore the unique offerings.
However, some customers have reported unsettling encounters with staff, describing feelings of being singled out or profiled during their visits. These experiences have led to frustration and disappointment for those affected, overshadowing their shopping experience. It's important to note that while many enjoy the store's eclectic variety and lively ambiance, there are concerns regarding customer service that Spencer’s may need to address.
Overall, while Spencer's has its passionate advocates who appreciate the quirky merchandise and engaging staff interactions, there are clear opportunities for improvement in ensuring all customers feel welcome and respected during their shopping experience. Balancing these aspects will be key for enhancing overall customer satisfaction moving forward.