T-shirt store located in West Covina, California. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have a wide array of experiences at Spencer's, reflecting its quirky charm and unique selection. Many appreciate the store for its fun atmosphere and variety of novelty items, from playful apparel to interesting accessories. Reviewers frequently highlight the helpfulness of staff members, with several individuals mentioning how employees went above and beyond to assist them in finding the perfect products. For instance, one customer praised Trisha for her exceptional service in locating a specific band t-shirt, showcasing the personal touch that resonates with shoppers.
However, some reviews indicate concerns regarding customer service consistency. A few customers reported unwelcoming interactions and a lack of attentiveness from certain staff members, suggesting room for improvement in training. Despite these mixed experiences, many emphasize the store’s ability to offer unique gifts and items that can't be found elsewhere, making it a go-to destination for those seeking something different.
Overall, Spencer's remains popular for its eclectic merchandise and vibrant energy, with customers enjoying their visits and often leaving with smiles and laughs. With a bit more focus on enhancing customer service, patrons believe this store could elevate their shopping experience even further.