Spencer's

Customers have shared a wide range of experiences at Spencer's, reflecting both exceptional service and some notable concerns. Many patrons express appreciation for the friendly and helpful staff, highlighting individuals like managers Charlene and Amber for their outstanding customer service. Shoppers often mention the store's diverse selection of unique merchandise, making each visit enjoyable and full of surprises.

However, there are significant concerns regarding customer interactions. Several reviews indicate instances of perceived over-surveillance and unwelcoming attitudes from employees, which have led some customers to feel uncomfortable during their shopping experience. A few individuals reported feeling ignored or dismissed while waiting for assistance, which is a crucial aspect of retail that can greatly impact satisfaction.

Despite these challenges, many customers remain loyal to Spencer's, citing that the enjoyable atmosphere and great deals often outweigh the negatives. Overall, while there are areas for improvement in staff training and customer relations, the enthusiasm for the store's products and the dedication of some employees create a positive shopping environment that many continue to appreciate.