Naughty Nancy

At Naughty Nancy, customer experiences reflect a mix of satisfaction and areas for growth. Many patrons appreciate the welcoming atmosphere and the helpful staff. Jessica Hornback highlights a particularly positive encounter, praising a team member for being friendly, humorous, and attentive, even during closing hours. Similarly, Mateusz Gorzelski simply describes it as a "great place," emphasizing its appeal to a broad audience.

However, some reviews indicate that customer service can be inconsistent. Diana Smith recounts a frustrating interaction over the phone, noting the staff's short temper and unprofessionalism. Kim Pearl’s review echoes this sentiment, expressing disappointment with a staff member's demeanor. These experiences suggest that while some employees excel in customer engagement, others may benefit from additional training in communication.

Despite these concerns, many customers like Natalie S enjoy the variety of products offered and express a desire for expansion at the Norwalk location. Overall, Naughty Nancy serves as a valuable resource for adult needs, with many patrons appreciating the friendly environment and product offerings while highlighting opportunities for improved service consistency.