Spencer's

Customers have mixed experiences at Spencer's, with many appreciating the eclectic range of products and the friendly staff. Several reviews highlight stellar service, noting that team members are helpful and welcoming. For example, customers like David and Ken express their surprise at finding Spencer's still thriving in today's mall environment, praising the store’s unique offerings and engaging atmosphere. The trivia promotions also garnered positive feedback, as they added a fun twist to shopping.

However, some shoppers have raised concerns about the store’s layout and employee behavior. A few customers reported feeling uncomfortable due to perceived overzealous security measures or rudeness from staff members. Additionally, issues such as narrow aisles and overcrowding were mentioned, which detracted from the shopping experience for some guests.

Despite these drawbacks, many patrons emphasize their intention to return, especially for the diverse product selection that caters to various interests. Overall, while there are areas for improvement regarding customer service and store organization, Spencer's remains a beloved destination for those seeking unique gifts and playful merchandise. With a mix of enthusiasm for its quirky charm and suggestions for better management practices, Spencer's continues to attract a loyal fanbase.