T-shirt store located in Jacksonville, Florida. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have mixed feelings about their experiences at Spencer's, reflecting a blend of delightful encounters and some frustrations. Many rave about the store's unique inventory, describing it as a treasure trove of quirky and offbeat novelties. Shoppers appreciate the friendly and helpful staff, with particular praise for employees like Rachel, who goes above and beyond to ensure customers find exactly what they want. Several patrons highlight the fun atmosphere and the enjoyment of browsing through the eclectic items available.
However, some reviews point out concerns regarding customer service, particularly involving management. A few customers encountered rudeness or unfriendliness from staff members, which detracted from their overall experience. Issues with online ordering and delivery also surfaced, leaving some feeling dissatisfied with the service received.
Despite these challenges, many customers express a strong attachment to Spencer's as a favorite shopping destination, noting that its quirky vibe and fun products often outweigh any negatives. Overall, while there are areas for improvement in customer service consistency, the store remains beloved by many for its unique offerings and lively shopping atmosphere.