T-shirt store located in Lakeland, Florida. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have shared a mix of experiences at Spencer's, with an overall average rating of 3.6 stars. Many appreciate the store's unique selection of quirky and nostalgic items, often reminiscing about fun finds from the 80s and 90s. Reviews highlight the friendly and helpful staff, particularly praising individuals who go out of their way to assist customers. For instance, one customer expressed gratitude for a staff member who patiently guided her in finding the perfect nose ring, even during a busy time.
However, some reviews reflect concerns about customer service at this particular location. Instances of perceived rudeness and uncomfortable interactions with employees were noted, which left certain customers feeling unwelcome. A few reviewers reported feeling judged or followed, which detracted from their shopping experience.
Despite these challenges, many customers continue to enjoy visiting Spencer's for its playful atmosphere and diverse product range. They appreciate the ongoing promotions and are eager to see even more options in the future. Overall, while there are areas for improvement in service consistency, Spencer's remains a fun destination for those seeking unique gifts or a good laugh.