Lingerie store located in Augusta, Georgia. Specializing in: Lingerie store, Perfume store, Sportswear store, Swimwear store, Underwear store, Women's clothing store.
What do customers say?
Customers have shared a mix of experiences at Victoria's Secret & PINK, reflecting both the highs and lows of shopping at this location. Many appreciate the friendly and helpful staff, with several reviewers praising individual associates for their attentive service. For example, shoppers frequently mentioned sales representatives who went above and beyond to assist, making the experience enjoyable and personal. Customers like Tanisha and Bethany highlighted staff members who helped them find the perfect fit and style, contributing positively to their overall shopping experience.
However, some concerns were noted regarding customer service efficiency, particularly during busy times when lines became long due to limited registers. A few customers expressed frustration over perceived unprofessional behavior from staff or a lack of attention to diverse sizing options in-store. While there are valid critiques regarding selection and service speed, many customers remain loyal due to the quality of products and positive interactions with certain team members.
In summary, while there are areas for improvement, especially in staffing and inclusivity of sizes offered in-store, the overall sentiment leans towards appreciation for helpful staff and quality products. Shoppers seem hopeful for a refined experience in the future.