T-shirt store located in Champaign, Illinois. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have mixed feelings about their experiences at Spencer's, with an average rating of 3.1 stars reflecting this balance. Many enjoy the wide selection and unique items available, often finding themselves drawn in by the quirky merchandise and fun atmosphere. Shoppers like Jenna Hall appreciate the helpfulness of some staff members, especially when seeking specific items. Positive sentiments shine through as customers mention great deals and the excitement of discovering unexpected treasures.
However, several reviews highlight concerns regarding customer service, with a few individuals recounting unkind interactions with certain employees. These experiences have left some feeling disappointed, suggesting that consistency in service could be improved. Additionally, issues with online orders and product quality have been noted, which may deter future purchases for some customers.
Despite these challenges, many patrons remain loyal to Spencer's for its eclectic offerings and vibrant energy. They express a desire to return, hoping for enhanced service experiences in the future. Overall, Spencer's continues to be a popular destination for those seeking novelty and fun, even as it navigates areas that could benefit from improvement.