T-shirt store located in Chicago Ridge, Illinois. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have shared a mix of experiences at Spencer's, reflecting both the charm of the store and some notable challenges. Many shoppers appreciate the wide variety of unique items, from novelty gifts to body jewelry, often mentioning how Spencer's remains a go-to destination for special occasions and fun finds. Positive reviews highlight exceptional customer service from employees like Ash, who has gone above and beyond to assist customers searching for the perfect items.
However, several reviews point to concerns regarding customer service, particularly from management. Instances of rudeness have been reported by multiple patrons, with some describing encounters that left them feeling dismissed or unwelcome. These experiences appear to be outliers amid a generally positive shopping atmosphere.
Despite these criticisms, many loyal customers continue to return for the store's eclectic offerings and vibrant environment. They note that while pricing can be on the higher side, the quality and variety often justify the cost. Overall, while there is room for improvement in customer interactions, Spencer's remains a beloved spot for those seeking distinctive items and memorable gifts.