T-shirt store located in Gurnee, Illinois. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have a mixed but generally positive view of Spencer’s. Many appreciate the friendly and helpful staff, who often go above and beyond to create a welcoming atmosphere. Shoppers like Matt and Ceoil commend the attentive service, noting how staff members have assisted with piercings and even safeguarded their belongings. The store's fun, quirky variety of items also garners praise from regulars, with several patrons recalling nostalgic memories of the 80s and 90s.
However, some reviews highlight concerns about customer service experiences. A few customers expressed disappointment over changes to promotions or felt uncomfortable with perceived over-attentiveness from staff. Despite these issues, many still leave with smiles on their faces, enjoying the unique selection and vibrant ambiance that Spencer's offers.
Overall, while there are occasional frustrations related to customer service and store layout, many shoppers find joy in exploring the eclectic merchandise and appreciate the opportunity to revisit a cherished retail experience. With an average rating of 3.9 stars, it's clear that for many, Spencer’s continues to be a go-to destination for fun gifts and memorable shopping experiences.