Lingerie store located in Lombard, Illinois. Specializing in: Lingerie store, Clothing store, Fashion accessories store, Jewelry store, T-shirt store, Novelty store.
What do customers say?
Customers have mixed feelings about their experiences at Spencer's, reflected in its average rating of 3.8 stars. Many shoppers celebrate the store's vibrant atmosphere and unique merchandise, highlighting it as a go-to destination for fun and novelty items. Longtime fans reminisce about their childhood visits and appreciate the store's evolution over the years. Reviewers rave about the variety of products available, especially in themed sections, with several praising the friendly and helpful staff who enhance their shopping experience.
However, some customers have expressed concerns regarding customer service, citing instances of rudeness and negative interactions with staff. Reports of feeling followed while shopping or receiving dismissive responses to inquiries have marred some visits. Despite these issues, loyal patrons continue to return for the fun vibe and exciting finds, particularly during holidays.
Overall, while Spencer's has room for improvement in customer service consistency, its dedicated fanbase appreciates the fun atmosphere and unique selection that keeps them coming back for more.