T-shirt store located in Peoria, Illinois. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have diverse experiences at Spencer's, reflecting a mix of enthusiasm and some notable concerns. Many patrons rave about the store's extensive selection of unique gifts, often highlighting the friendly and helpful staff. Customers like Anna and Victoria have been commended for their exceptional service, providing guidance without pressure, which creates a welcoming shopping atmosphere. The vibrant product range, including fun adult items and quirky gifts, makes it a go-to destination for many.
However, some reviews express frustration over customer service issues that detracted from their experiences. A few customers reported feeling judged by staff during their purchases, particularly regarding upselling tactics, which left them uncomfortable. Additionally, concerns about product quality and customer service responses have been raised, particularly around jewelry items that did not meet expectations.
Despite these criticisms, many shoppers appreciate the fun ambiance and the store's commitment to inclusivity. Overall, while there are areas for improvement in customer interactions and product quality assurance, Spencer's remains a favored spot for those seeking unique gifts with an engaging shopping experience.