T-shirt store located in Cedar Rapids, Iowa. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have had a mixed experience at Spencer's, reflecting a wide range of interactions. Many appreciate the store's unique offerings and vibrant atmosphere, with several reviewers noting friendly and helpful staff who enhance the shopping experience. Mia and Jorge highlighted exceptional customer service, citing how employees handled challenging situations with professionalism, ensuring that all customers felt safe and supported.
However, some customers have voiced concerns regarding staff behavior. Instances of perceived rudeness and discrimination were mentioned, leading to frustration for those involved. Kaleb described a troubling incident where he felt wrongly accused, while another reviewer expressed discomfort due to perceived prejudiced treatment. These experiences stand in stark contrast to the overwhelmingly positive interactions shared by others.
Despite these negative reviews, many customers still find joy in Spencer’s eclectic selection of products, including band merchandise and fun novelty items. Some have even recommended the store as a must-visit for those who appreciate humor and creativity. Overall, while there are areas for improvement in customer service consistency, Spencer's continues to attract loyal fans who enjoy its playful spirit and diverse inventory.