Victoria's Secret & PINK

Customers at Victoria's Secret & PINK share a range of experiences, highlighting both commendable service and some areas for improvement. Many patrons express appreciation for the attentive and friendly staff, particularly noting their assistance in finding the perfect fit. One customer praised an associate for expertly measuring her bra size after years away from shopping, while another highlighted a staff member's warmth during a first-time bra fitting for her daughter. The store is often commended for its clean atmosphere and appealing selection of lingerie and fragrances, making it a popular destination.

However, some reviews indicate frustrations regarding customer service inconsistencies. A few customers reported feeling dismissed or condescended to during interactions, particularly when addressing returns or exchanges. Additionally, there were mentions of limited stock and issues with online order fulfillment that left some shoppers disappointed.

Despite these concerns, the positive experiences shine through with numerous customers expressing their intent to return due to the helpfulness of the staff and the quality of the products. Overall, while there are opportunities for improvement in customer interactions, many shoppers leave feeling satisfied with their purchases and eager to revisit.