T-shirt store located in Florence, Kentucky. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have mixed feelings about their experiences at Spencer's, a store known for its unique merchandise and playful atmosphere. Many appreciate the diverse selection, particularly the quirky cups and accessories, which appeal to those looking for fun gifts or nostalgic items. Positive reviews highlight the friendly and helpful staff, with customers sharing instances of employees going above and beyond to assist, such as retrieving hard-to-reach products.
However, some patrons express concerns regarding customer service practices. A few reviews mention experiences of pressure during the purchasing process and challenges with returns, leading to frustration. Additionally, a handful of customers noted feeling uncomfortable due to perceived aggressive sales tactics or unprofessional behavior from staff.
Despite these mixed reviews, several long-time shoppers continue to enjoy their visits, often citing the store’s vibrant atmosphere and variety as reasons to return. Overall, while there are areas for improvement in service consistency and approachability, many customers still find joy in the unique offerings that Spencer's provides, making it a popular destination for adult-themed gifts and accessories.