T-shirt store located in Frederick, Maryland. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have shared a variety of experiences at Spencer's, highlighting both the strengths and areas for improvement within the store. Many shoppers appreciate the friendly and helpful staff, with several reviews praising individual employees for their exceptional customer service. One customer noted that an associate helped alleviate their shopping anxiety by providing valuable assistance, which left a lasting positive impression.
The selection of products, especially T-shirts and jewelry, receives commendation for its variety, although some customers feel prices can be on the higher side. While many find the deals appealing, a few shoppers expressed disappointment regarding pricing strategies, particularly during sales.
Some reviewers raised concerns about inconsistent service; experiences ranged from excellent interactions to frustrations with staff availability during busy times. A couple of customers reported dissatisfaction when seeking assistance after purchase issues, which cast a shadow on their visits.
Overall, Spencer's is appreciated for its unique offerings and engaging atmosphere, making it a favorite stop for many. The combination of friendly service and diverse products contributes to a generally positive shopping experience, while feedback suggests opportunities for improvement in customer support during peak times.