T-shirt store located in Hagerstown, Maryland. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have mixed feelings about their experiences at Spencer's, a shop celebrated for its eclectic variety of novelty items and unique gifts. Many patrons, like Darrel and Jenna, rave about the diverse selection available, highlighting both the fun merchandise and friendly staff who go above and beyond, especially in challenging situations. The store's ability to provide unexpected treasures, such as rare socks or stress balls, delights shoppers like Amanda and Noel.
However, some reviews point to areas for improvement. A few customers have mentioned issues with overcrowding and long wait times—experiences that detracted from their enjoyment. Concerns regarding employee attentiveness also surfaced, with one customer feeling uncomfortable due to being closely monitored while browsing. Additionally, issues with product quality and pricing have led a handful of shoppers to express dissatisfaction.
Despite these concerns, many appreciate the shop's vibrant atmosphere and commend the staff's friendliness. Overall, while Spencer's has room for growth in customer service and organization, it remains a popular destination for those seeking fun and quirky items that spark joy.