T-shirt store located in Bay City, Michigan. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers express a generally positive experience at Spencer's, highlighting the friendly and helpful staff who create a welcoming atmosphere. Many reviewers commend the associates for their willingness to assist, with one customer specifically praising a manager for going above and beyond to ensure satisfaction. Shoppers appreciate the unique selection of gifts and novelty items, noting that it’s an ideal spot for fun and quirky finds.
However, some visitors have raised concerns regarding staff presence in the store. A few customers felt uncomfortable due to perceived over-attentiveness from an assistant manager, which led to a less enjoyable experience for them. Additionally, there were mentions of difficulties in reaching the store by phone, as well as occasional overcrowding during peak hours that made shopping feel claustrophobic.
Despite these isolated issues, the overall sentiment leans towards positivity, with many customers expressing their eagerness to return due to the engaging environment and diverse product offerings. The store’s commitment to customer service shines through in multiple reviews, making it a popular choice for those seeking gifts or just a good time browsing. Overall, Spencer’s continues to be a favorite destination for both locals and visitors alike.