Nice and Naughty | Grand Rapids

Customers rave about their experiences at Nice and Naughty in Grand Rapids, consistently highlighting the exceptional level of service provided by the friendly staff. Reviewers frequently mention how welcoming and knowledgeable employees like Elaine, Lucy, and Stacey are, making first-time visitors feel comfortable and valued. Many appreciate the staff’s ability to answer questions thoroughly while ensuring there’s no pressure to purchase high-end products, creating a relaxed shopping atmosphere.

The store itself is noted for its cleanliness and diverse selection, catering to various tastes and preferences. Customers love the opportunity to explore unique items and appreciate being able to test products before buying, which adds an extra layer of satisfaction to their shopping experience.

While there are occasional mentions of items being out of stock, the proactive approach taken by staff—offering to order products directly—has left many feeling cared for and eager to return. Overall, Nice and Naughty stands out not just for its vast inventory but also for its remarkable customer service, which has prompted many patrons to recommend the store to friends and family. With an average rating of 5 stars from 20 reviews, it’s clear that this adult retail destination is making a positive impact in the community.