T-shirt store located in Lansing, Michigan. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have mixed feelings about their experiences at Spencer's, reflecting both exceptional service and areas needing improvement. Many visitors celebrate the store's vibrant atmosphere and the variety of fun products available, from gag gifts to pride clothing. A number of reviews highlight the friendly and knowledgeable staff, with some patrons expressing a desire to return due to positive interactions. One customer even mentioned a delightful experience with a cashier, stating they felt an instant connection.
However, there are notable concerns regarding customer service, particularly in specific instances where staff interactions fell short. Some reviewers described feeling overlooked or uncomfortable due to unprofessional behavior from employees, leading them to leave the store without making a purchase. Issues regarding employee demeanor and attentiveness are mentioned, suggesting a need for improvement in this area.
Despite these challenges, many shoppers appreciate the unique shopping experience and reasonable pricing on various items. Overall, while there is room for enhancement in customer engagement, Spencer's remains a popular destination for those looking for fun and quirky merchandise in a lively environment.