T-shirt store located in Muskegon, Michigan. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have mixed experiences at Spencer's, reflecting both the charm and challenges of the store. Many patrons appreciate the friendly and enthusiastic staff, often highlighting specific employees like Cristina, Cate, and Hope for their exceptional customer service. Shoppers report feeling welcomed and well-assisted, creating a pleasant shopping atmosphere that encourages return visits.
However, some customers express concerns regarding inventory consistency and pricing, noting that the selection hasn't changed significantly and can feel overpriced compared to other retailers. A few reviews mention awkward moments with staff following them too closely while browsing, which detracted from their overall shopping experience.
Despite these criticisms, many still find value in the unique items Spencer's offers, especially for party supplies and niche merchandise like anime collectibles. The store's nostalgic vibe resonates with long-time customers who enjoy its eclectic mix of products. Overall, while there are areas for improvement in customer interactions and inventory variety, the positive feedback about staff friendliness and the unique offerings keeps shoppers coming back for more adventures at Spencer's.