T-shirt store located in Westland, Michigan. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have mixed feelings about their experiences at Spencer's, reflecting a blend of enthusiasm for the store's unique offerings and some concerns about service. Many shoppers appreciate the fun and quirky gifts available, often highlighting the friendly and helpful staff, particularly noting employees like Alyssa for her exceptional customer service. Reviewers enjoy the nostalgic vibe of the store, with familiar items like lava lamps and humorous t-shirts still drawing them in.
However, several customers have voiced frustrations regarding the return policy, especially for holiday items, which they found to be confusing and strict. Some experiences with cashiers have also been less than ideal, with reports of rudeness affecting the overall shopping experience. Additionally, instances of long checkout lines have been mentioned as areas needing improvement.
Despite these concerns, a significant number of patrons express a strong desire to return to Spencer's for its vibrant atmosphere and unique merchandise. The store remains a go-to destination for both gifts and personal treats, making it worth a visit for those seeking a blend of nostalgia and novelty. Overall, while there are areas to enhance customer satisfaction, many still leave with positive memories from their time at Spencer's.