Adult entertainment store located in Kansas City, Missouri. Specializing in: Adult entertainment store.
What do customers say?
Customers at Erotic City have shared a range of experiences, reflecting a mix of satisfaction and concerns. Many appreciate the store's diverse selection of adult novelties and often commend the cleanliness and organization of the space. Positive interactions with staff, particularly an older employee named Donna, have received high praise for her helpfulness and friendly demeanor. Customers like Dan Sill felt comfortable finding what they needed due to the welcoming atmosphere.
However, several reviews highlight significant issues with customer service, including reports of rudeness from some staff members, which left customers feeling uncomfortable or unwelcome. Some expressed frustration over strict policies regarding returns on defective items, leading to dissatisfaction with their purchases. The pricing has also come under scrutiny, as some customers found items to be overpriced compared to competitors.
Despite these challenges, many patrons remain hopeful for improvements and appreciate the store's unique offerings. Overall, while there are notable concerns regarding service quality, there are also positive experiences that suggest potential for growth and enhancement in customer relations at Erotic City.