T-shirt store located in Jersey City, New Jersey. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have shared a diverse range of experiences at Spencer's, highlighting both positive interactions and some significant concerns. Many patrons appreciate the welcoming atmosphere and the store's extensive selection of products, with numerous compliments on the variety of items, particularly the apparel. The warm demeanor of certain staff members has been noted as a highlight, creating a delightful shopping experience for many.
However, several reviews reflect dissatisfaction regarding customer service. Some customers reported encounters with employees who exhibited unprofessional attitudes, which detracted from their overall experience. Instances of perceived rudeness and lack of attentiveness were mentioned, prompting some shoppers to express their intentions to reach out to corporate for further action. Despite these issues, there are also voices that emphasize the positivity brought by individual staff members who provided helpful and friendly assistance.
Overall, while Spencer's has garnered mixed feedback concerning employee interactions, the vibrant selection and welcoming ambiance continue to attract customers. With some improvements in customer service training, there is potential for a more consistently enjoyable shopping experience that aligns with the upbeat vibe many appreciate.