Victoria's Secret
Victoria's Secret logo

Victoria's Secret

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Lingerie Store

About Victoria's Secret

Lingerie store located in Jersey City, New Jersey. Specializing in: Lingerie store, Perfume store, Sportswear store, Swimwear store, Underwear store, Women's clothing store.

What do customers say?

Customers have shared a variety of experiences at Victoria's Secret, showcasing both exceptional service and areas for improvement. Many shoppers praise the helpfulness of staff members, with several highlighting the attentive assistance they received while selecting lingerie and other products. For example, customers like Kaiwen and Paola received personalized fittings that made their shopping experiences truly enjoyable. The store's appealing displays and good lighting also contribute to a positive atmosphere, making it a popular choice for many.

However, some reviews indicate that customer service can be inconsistent. A few patrons expressed dissatisfaction with the attitude of certain staff members, noting instances of rudeness and unprofessionalism. These concerns suggest that while many employees excel in their roles, there are opportunities for improvement in customer interactions.

Overall, Victoria's Secret remains a go-to destination for quality lingerie and excellent offers, as reflected by numerous five-star ratings. Customers appreciate the variety of products available and often leave feeling satisfied with their purchases, despite occasional service hiccups. With continued focus on enhancing the customer experience, Victoria's Secret has the potential to elevate its already strong reputation even further.

Contact Information

30 Mall Dr W SPACE B02A
Jersey City, NJ 07302
Recent Review Stats
4.5 (873 reviews)
70% of Recent Reviews Above 4.0
No Suspicious Reviews Detected
Replies to Reviews
0.7 New Reviews Per Month
Sentiment Scores
Staff Helpfulness:Average
Product Variety:Great
Pricing Fairness:Average
Business Status

Operational

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