Soma

Customers express a mix of experiences at Soma, showcasing a generally positive vibe bolstered by commendable staff interactions. Many shoppers highlight the helpfulness and friendliness of the team, with particular praise for associates like Gabby and Felicia, who go above and beyond to ensure customers find their ideal fit. Reviewers appreciate the store's wide selection of comfortable and stylish items, making it a popular choice for those seeking quality lingerie.

However, some customers have encountered challenges with service consistency. A few reviews mention instances where staff seemed distracted or unresponsive, leading to frustration during their shopping experience. Despite these concerns, many patrons reaffirm their loyalty to Soma, citing the store’s clean environment and knowledgeable associates as key reasons for returning.

Overall, Soma stands out as a welcoming destination for lingerie shopping, with most customers recommending it for its warm atmosphere and diverse product range. While there is room for improvement in customer service responsiveness, the positive feedback regarding staff support and product quality resonates strongly among shoppers.