T-shirt store located in Rockaway, New Jersey. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers express a mix of experiences at Spencer's, highlighting both commendable service and notable concerns. Many patrons appreciate the friendliness of staff members like Viola, who consistently receives praise for her helpfulness and warmth, making shopping a pleasant experience. This has led some customers to plan future visits, buoyed by positive interactions.
However, a significant number of reviews point to troubling customer service incidents that have left shoppers feeling uncomfortable. Reports of rude behavior from certain employees and instances of perceived harassment within the store have cast a shadow on the overall shopping experience. Several customers recounted feeling overly scrutinized or treated dismissively, which has understandably detracted from their enjoyment.
Despite these challenges, some visitors celebrate the store's fun atmosphere and unique offerings, describing it as a nostalgic place filled with quirky items. While there are concerns that need addressing regarding customer interactions and store policies, Spencer's still manages to attract loyal customers who enjoy its distinct charm. Balancing these positive and negative experiences is crucial for the store's ongoing success and customer satisfaction moving forward.