Lingerie store located in Garden City, New York. Specializing in: Lingerie store.
What do customers say?
Customers have varied experiences at Savage X Fenty, with many praising the exceptional customer service and welcoming atmosphere. Numerous shoppers highlight the helpfulness of staff members like Vanessa, Gabby, and Cheri, who go above and beyond to ensure customers feel comfortable and supported during their visits. They appreciate the personalized attention, with several noting that their shopping experiences felt more like spending time with friends than a traditional retail outing.
However, some customers express concerns about inconsistent service and issues related to transactions, such as unexpected charges or difficulties with returns and exchanges. A few reviews mention challenges with the store's point-of-sale system and size discrepancies in products, which can be frustrating for shoppers.
Despite these concerns, the overall sentiment leans positive, with many customers excited about the quality and style of the products offered. The store’s unique approach to inclusivity resonates well with shoppers seeking a diverse range of sizes and styles. Ultimately, while there are areas for improvement, many customers leave feeling satisfied and eager to return for future purchases, embracing the brand's empowering ethos led by Rihanna.