Primark

Customers have shared a mixed bag of experiences at the Primark location on Jamaica Ave. Many shoppers appreciate the store's clean and organized layout, often noting the trendy styles and affordability of the clothing. One satisfied customer highlighted their enjoyable shopping experience, praising the wide range of options available for all ages and the friendly staff who were eager to assist.

However, several reviews pointed out significant concerns regarding customer service, particularly involving management. Instances of unprofessional behavior from a specific manager left some customers feeling embarrassed and frustrated, leading them to report their experiences to corporate. These negative interactions contrasted sharply with the positive feedback about the friendly floor associates and cashiers who generally provide attentive service.

Additionally, some shoppers expressed disappointment over strict return policies without flexibility for exchanges or refunds. There were also mentions of discomfort due to excessive security measures that made some feel unwelcome. Despite these challenges, many customers continue to enjoy shopping at Primark for its value and variety, demonstrating a strong desire for improvement in the overall customer service experience. Overall, Primark remains a popular destination for budget-conscious shoppers seeking stylish apparel.