T-shirt store located in Hickory, North Carolina. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have mixed feelings about their experiences at Spencer's, reflecting both positive interactions and notable concerns. Many shoppers rave about the store's unique merchandise and great deals, particularly praising items related to popular culture like "Terrifier" and body piercing promotions. The enthusiastic staff, especially associates like Jonathan, have left a lasting impression on customers who appreciate friendly service.
However, several reviews highlight issues with customer service that detracted from the shopping experience. Some customers reported feeling judged or uncomfortable due to the demeanor of certain employees, which led to unpleasant encounters. Specific incidents involved misunderstandings over age verification and perceived rudeness during interactions, prompting some shoppers to express reluctance in returning.
Despite these challenges, many patrons continue to enjoy shopping at Spencer's for its eclectic offerings and competitive prices. They emphasize that while certain experiences may vary, the positive aspects—such as helpful staff and a diverse product range—often shine through. Overall, while Spencer's has room for improvement in customer engagement, the store remains a favorite for those seeking fun and unique items.