Lingerie store located in Winston-Salem, North Carolina. Specializing in: Lingerie store, Clothing store, Dress store, Fashion accessories store, Jewelry store, Shoe store, Swimwear store, Underwear store, Women's clothing store.
What do customers say?
Customers share a mix of experiences at Soma, highlighting both the exceptional service and some areas for improvement. Many reviewers praise the store's clean environment and great selection of bras, with several noting the attentive and friendly staff. For instance, Alicia and Mary express their satisfaction with helpful associates who provided personalized fitting assistance, making them feel valued as customers. Sabrina’s experience was particularly uplifting, as she felt rejuvenated after receiving dedicated support in selecting her items.
However, some reviews indicate inconsistencies in customer service. A few customers mentioned feeling overlooked or experiencing less-than-friendly interactions, which detracted from their shopping experience. Instances of unprofessional behavior were noted by a handful of visitors, leading to disappointment.
Despite these concerns, many customers appreciate the high quality of Soma’s products and often leave the store satisfied with their purchases. The overall sentiment reflects a strong desire for improved service consistency, but many express a willingness to return due to the positive aspects of their visits. With its commitment to quality and customer care, Soma remains a favorite choice for those seeking stylish and comfortable undergarments.