Lingerie store located in Columbus, Ohio. Specializing in: Lingerie store.
What do customers say?
Customers consistently rave about their experiences at Lion's Den, highlighting the welcoming atmosphere and exceptional service. Many patrons commend the knowledgeable staff, particularly Paige and Jacob, for their ability to assist shoppers with authenticity and care, ensuring they find exactly what they need without any pressure. The store’s cleanliness and well-organized displays also receive high praise, creating an enjoyable shopping environment. Customers appreciate the diverse selection of products available, with many noting that although some items may be low in stock due to the store's size, the unique offerings make it worth a visit.
However, there have been a few concerns regarding customer service. A small number of reviews mentioned instances of rudeness from staff members, which stood out against the otherwise positive feedback. Additionally, some customers expressed frustration over issues with gift card activation and ID requirements for entry. Despite these isolated experiences, the overwhelming majority of reviews celebrate Lion's Den as a go-to destination for adult retail needs, reinforcing its reputation for great deals and a supportive shopping experience. Overall, customers feel valued and are eager to return, making it a beloved local spot.