Soma

Customers at Soma consistently rave about the exceptional service and supportive atmosphere provided by the staff. Many reviews highlight the kindness and expertise of associates like Lydia, Bev, and Debbie, who go above and beyond to ensure a positive shopping experience. Shoppers appreciate the personalized fittings, with several noting that the staff's recommendations lead to perfect fits and newfound confidence in their selections.

While there are a couple of concerns regarding customer service in specific instances, these appear to be outliers in an overwhelmingly positive narrative. For example, one customer mentioned feeling unvalued during an online inquiry but acknowledged that this experience did not reflect the warm approach most shoppers encounter.

Overall, customers express gratitude for the welcoming environment that encourages them to return, with many stating they’ve found their favorite Soma location. The product quality also receives commendations, particularly for comfort and style in bras and sleepwear. Enthusiastic reviews often emphasize the helpfulness of staff in accommodating diverse needs, making it clear that Soma is a top choice for those seeking both expert fittings and high-quality undergarments.