T-shirt store located in Niles, Ohio. Specializing in: T-shirt store, Clothing store, Fashion accessories store, Jewelry store, Lingerie store, Novelty store.
What do customers say?
Customers have a variety of experiences at Spencer's, with many highlighting the store's cleanliness and organization. Reviewers appreciate the friendly and helpful staff, often noting specific employees who went above and beyond to assist them. For instance, one customer shared a heartfelt story about how an employee named Sylvie helped secure a special item for a birthday celebration, showcasing the caring customer service that resonates with shoppers.
While many reviews shine with positivity, there are some concerns regarding customer service and store policies. A few customers expressed frustration over communication issues, such as unanswered phone calls or perceived rudeness from staff during interactions. However, these negative experiences appear to be outweighed by the overall enjoyment that many find while shopping at Spencer’s. The selection of unique gifts and nostalgic items adds to the appeal, making it a fun destination for all ages.
Ultimately, customers find Spencer's to be a vibrant spot filled with interesting products and generally friendly service, despite some occasional hiccups in their shopping experience. The warm atmosphere and variety keep patrons returning for more delightful finds.