Soma

Customers have shared a mix of experiences at Soma, highlighting both exceptional service and areas for improvement. Many shoppers rave about the friendly and knowledgeable staff, with numerous reviews praising individual associates like Sue and Christian for their attentive assistance during fittings. Customers appreciate the quality and comfort of the products, particularly the *vanishing* line of underwear and the wide selection of bras that cater to various needs.

However, some customers noted concerns regarding store policies, particularly with appointment scheduling and fitting room experiences. A few expressed frustration over miscommunications that led to wasted time, while others mentioned instances of unprofessional behavior from staff that fell short of Soma's mission to empower women.

Despite these concerns, the overall sentiment remains positive, with many customers eager to return for future purchases due to the high-quality merchandise and supportive atmosphere. Shoppers love the feminine aesthetics and special promotions available. Most importantly, they recognize that Soma has the potential to create a consistently positive shopping experience if it addresses feedback constructively. Overall, many express loyalty to the brand based on their enjoyable interactions and satisfying product selections.