Spencer's

Customers have a mixed bag of experiences at Spencer's, showcasing both delightful interactions and some notable concerns. Many patrons praise the store for its fun and unique merchandise, particularly those seeking quirky items like anime products and novelty gifts. They appreciate the friendly and helpful staff, with several reviewers highlighting specific employees who went above and beyond to assist them. For instance, one customer expressed their gratitude for a staff member who helped with piercings, while others enjoyed the lively atmosphere that makes shopping enjoyable.

However, some shoppers reported less-than-stellar experiences, primarily revolving around customer service issues. A few customers encountered rude or dismissive behavior from staff members, leading to frustration and disappointment. Issues with online orders also emerged, as one customer struggled with an order that left them without timely confirmation or assistance.

Overall, while many customers celebrate the vibrant selection and friendly service at Spencer's, there are calls for improvement in areas of staff training and online ordering processes. Balancing these experiences highlights both the charm of the store and the need for enhanced customer care to ensure that every visit is a positive one.