Soma

Customers consistently praise Soma for its exceptional customer service and welcoming atmosphere, making it a favorite destination for those seeking well-fitting bras and comfortable lingerie. Many reviewers highlight the attentive and knowledgeable staff, with specific mentions of employees like Kim, Jennifer, and Callie, who go above and beyond to ensure a positive shopping experience. Shoppers appreciate the personalized fittings that help them find their ideal size, often remarking on the warm and inviting store environment free from harsh lighting.

While some customers have reported isolated experiences of being overlooked or having communication issues, these concerns do not seem to overshadow the overall satisfaction expressed by the majority. Customers frequently mention their delight in discovering new favorites like soft wireless bras and special sales events, enhancing their shopping journey. The store's commitment to customer care is evident, as many return for repeat visits, often sharing their experiences with friends and family. Overall, Soma is regarded as a magical place for undergarment shopping, where excellent service meets a diverse selection of products tailored to individual needs.