Spencer's

Customers have shared a mix of experiences at Spencer's, reflecting both outstanding service and some areas for improvement. Many patrons appreciate the warm and engaging staff, often highlighting employees like Bri, Kayla, and Shelby for going above and beyond to assist customers. Brooke Taylor praised the attentiveness of team members who helped her reach items and suggested additional products. Similarly, Kimmy Kush noted Marshall’s exceptional service during her shopping trip.

However, some reviews express dissatisfaction with customer service experiences. A few customers reported feeling ignored or uncomfortable due to employees' attitudes or behavior. For example, one individual felt followed too closely while browsing, leading to discomfort. Others noted instances of rudeness that detracted from their overall shopping experience.

Despite these concerns, many customers still find value in Spencer's unique merchandise and vibrant atmosphere. Shoppers frequently mention the store's eclectic selection and promotional deals, making it a fun destination for gifts and personal items. Overall, while there are notable areas for improvement in customer service consistency, the positive interactions overshadow the negatives for many visitors, encouraging them to return to this lively retail space.