Spencer's
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Spencer's

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Novelty Store

About Spencer's

Lingerie store located in Austin, Texas. Specializing in: Lingerie store, Clothing store, Fashion accessories store, Jewelry store, T-shirt store, Novelty store.

What do customers say?

Customers have mixed feelings about their experiences at Spencer's, reflecting a blend of both outstanding service and some areas for improvement. Many patrons rave about the welcoming atmosphere and helpful staff, noting that employees often go the extra mile to provide recommendations and ensure a pleasant shopping experience. Reviewers like Isaac and Aidan particularly highlight the friendly interactions that made their visits enjoyable, while others appreciate the quirky selection of products available.

However, there are notable concerns regarding customer service consistency. Several reviews express frustration over specific experiences with staff, citing instances of rudeness or oversight during transactions. Such experiences have led some customers to feel disappointed, particularly when dealing with order issues or checkout errors.

Despite these challenges, many find Spencer's an entertaining destination for unique gifts and fun items, with several customers mentioning great deals and enjoyable finds. Overall, while there are areas for improvement in customer service, many visitors continue to appreciate the store's lively environment and diverse product range. Spencer's remains a popular choice for those looking for a fun shopping experience in the mall.

Contact Information

2901 S Capital of Texas Hwy
Austin, TX 78746
Recent Review Stats
4.2 (88 reviews)
60% of Recent Reviews Above 4.0
No Suspicious Reviews Detected
Replies to Reviews
0.3 New Reviews Per Month
Sentiment Scores
Staff Helpfulness:Average
Product Variety:Great
Pricing Fairness:Good
Business Status

Operational

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