Goldrush Discount Tobacco

Customers have mixed feelings about Goldrush Discount Tobacco, with an average rating of 3.5 stars. On the positive side, many appreciate the friendly and helpful staff, frequently noting their politeness and eagerness to assist. Reviewers like Deborah McComber highlight the reasonable prices and drive-thru service, while others, including Mark Alschbach and Nik E, commend the store's variety of hard-to-find items and overall pleasant shopping experience. Many patrons also enjoy the clean environment and thoughtful touches, such as treats for their pets.

However, some customers have expressed concerns regarding product quality and pricing. A few reviewers reported issues with broken merchandise and empty lighters, which led to dissatisfaction when exchanges or refunds were not offered. Additionally, there were mentions of inconsistent service regarding age verification practices at the register. Despite these concerns, Goldrush remains a popular spot for many in Big Spring who appreciate its unique offerings and welcoming atmosphere.

Overall, while there are areas for improvement, especially concerning customer service consistency and product reliability, the positive reviews reflect a loyal customer base that values the shop's strengths in service and selection.